Privacy Policy

Twin Ports Telemedicine LLC
Effective Date: 11/14/2025

Twin Ports Telemedicine LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nikkishockley.com, twinportstelemedicine.com, or any related pages, funnels, opt-ins, webinar forms, or services connected to our brand.

By accessing or using our website or services, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party vendors)
  • Questionnaire or form responses
  • Contact preferences

This may occur when you:

  • Subscribe to email updates
  • Register for a webinar
  • Download a PDF or free resource
  • Apply to work with Nikki Shockley, NP
  • Become a telehealth patient
  • Purchase a program or service

Protected Health Information (PHI)

If you become a patient through Twin Ports Telemedicine LLC, your health information is protected under HIPAA. Your PHI is stored in secure, compliant systems.
HIPAA applies only within the provider–patient relationship and not general email marketing, website browsing, or webinar participation.

Automatically Collected Data

We may collect:

  • Cookies
  • IP addresses
  • Device information
  • Browsing behavior
  • Interaction with emails
  • Analytics data via Google Analytics or Meta Pixel

This helps us improve your website experience.

2. How We Use Your Information

We may use your information to:

  • Provide telehealth services
  • Send educational content, newsletters, and updates
  • Deliver purchased products, programs, or coaching
  • Improve our website and user experience
  • Track advertising and analytics
  • Respond to customer service requests
  • Manage appointments and workflows
  • Protect our business and comply with the law

We will never sell or rent your personal data.

3. Email Marketing & Consent

By submitting your email through:

  • A webinar registration
  • A PDF download
  • A quiz
  • A contact form
  • A waitlist
  • A Kartra, Kajabi, or WordPress form
  • Any other opt-in

…you are consenting to receive email communication from Twin Ports Telemedicine LLC.
You can unsubscribe at any time.

4. Sharing Your Information

We may share information with trusted third-party vendors who help us operate our practice and online platforms, including:

  • Kartra
  • WordPress
  • GoDaddy
  • Google Workspace
  • Zoom
  • Telehealth EHR systems
  • Email marketing platforms
  • Payment processors

All vendors receive only what is necessary to perform their function and must maintain confidentiality.

We do not sell your data.

5. Data Security

We use industry-standard protections to secure your information, including encrypted systems and secure logins. No method is 100% foolproof, but we take every reasonable step to protect your data.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Update or correct information
  • Request deletion
  • Withdraw marketing consent
  • Request how your data is being used

To request data changes, contact:
info@twinportstelemedicine.com

7. Children’s Privacy

This website is not intended for individuals under 18.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the “Effective Date” at the top.

9. Contact Us

Twin Ports Telemedicine LLC
4727 Aune Road
Saginaw, MN 55779
Email: info@twinportstelemedicine.com